Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY REGISTERING FOR AN ACCOUNT AND/OR USING OUR SERVICES, YOU AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT.
1. Introduction and Acceptance of Terms
1.1. These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("the Player," "you") and the operator of Rocket Play Casino ("the Company," "we," "us").
1.2. This Agreement governs your use of all our online gaming services, including our website, mobile applications, and any related products (collectively, the "Services").
1.3. By creating an account, you confirm that you have read, understood, and accepted these Terms, along with our Privacy Policy, Cookie Policy, and Responsible Gambling Policy, which are integral parts of this Agreement.
1.4. If you do not agree with any part of these Terms, you must not create an account and must cease using the Services immediately.
2. Your Player Account
2.1. Registration and Eligibility: To use our Services, you must register for a personal account ("Account"). To be eligible, you must be at least 18 years of age or the legal age for gambling in your jurisdiction, whichever is higher. You must provide accurate and complete information during registration and keep this information up to date.
2.2. Account Security: You are solely responsible for maintaining the confidentiality of your rocket play login credentials (username and password). You are fully responsible for all activity that occurs on your Account. You must notify us immediately of any unauthorized use of your Account. We are not liable for any loss you may incur as a result of someone else using your password or account.
2.3. Account Access: All activities conducted on the Platform after a successful rocket play casino login are deemed to have been performed by you. It is your responsibility to secure the device you use to access the Services. Your credentials grant you access to all services, from managing your account to initiating a rocket play slot login to play your favorite games.
2.4. Account Verification (KYC): We are required by law to verify the identity, age, and address of our players. We reserve the right to request verification documents at any stage. Failure to provide satisfactory documentation may result in the suspension or closure of your Account.
2.5. One Account Rule: You are permitted to register and operate only one Account. If we discover that you hold multiple accounts, we reserve the right to close any or all of them, voiding any wagers and winnings.
3. Deposits and Withdrawals
3.1. Deposits: To play for real money, you must deposit funds into your Account using one of our approved payment methods. You warrant that you are the legal owner of the funds and the payment method used.
3.2. Withdrawals: You may request a withdrawal from your real money balance, provided your account is fully verified and you have met any applicable bonus wagering requirements. We reserve the right to process withdrawals to the same method used for depositing, where possible. Processing times may vary depending on the method and any additional verification checks required.
4. Bonuses and Promotions
4.1. We may offer bonuses and promotions, which are subject to their own specific terms and conditions in addition to this main Agreement.
4.2. Wagering Requirements: Most bonuses come with wagering requirements that must be fulfilled before the bonus funds or associated winnings can be withdrawn. The specific requirements will be clearly stated in the promotional terms.
4.3. Bonus Abuse: We have a strict policy against bonus abuse. This includes, but is not limited to, creating multiple accounts to claim bonuses, using low-risk betting strategies to meet wagering requirements, or any other action deemed to be in bad faith. Any player found to be abusing promotional offers may have their bonuses and winnings voided and their account closed.
5. Prohibited Activities
5.1. The following activities are strictly forbidden and constitute a material breach of these Terms:
- Engaging in fraudulent, collusive, or illegal activities.
- Using any artificial intelligence, bots, or software to automate gameplay.
- Exploiting any bug, error, or loophole in our software.
- Using the Services for money laundering or terrorist financing.
- Attempting to gain unauthorized access to any part of the Platform or any other player's account.
5.2. If we suspect any prohibited activity, we reserve the right to suspend or terminate your Account, void wagers, and retain any funds to cover damages and costs incurred.
6. Intellectual Property
6.1. All content on the Platform, including software, text, graphics, and logos, is the property of the Company or its licensors and is protected by copyright and intellectual property laws. You may not use any of this content for commercial purposes without our express written consent.
7. Limitation of Liability
7.1. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee that the service will be error-free, uninterrupted, or that any defects will be corrected. To the fullest extent permitted by law, we shall not be liable for any direct or indirect damages, including loss of profits, data, or goodwill, arising from your use of the Services.
8. Responsible Gambling
8.1. We are committed to promoting a responsible gaming environment. We provide a range of tools to help you stay in control, including deposit limits, loss limits, and self-exclusion. Please see our Responsible Gambling Policy for full details.
9. Privacy
9.1. We are committed to protecting your privacy. All personal data is collected and processed in accordance with our Privacy Policy. By accepting these Terms, you also acknowledge and agree to our Privacy Policy.
10. Complaints and Disputes
10.1. If you have a complaint, you should first contact our Customer Support team. We will endeavor to resolve the matter promptly and fairly. If you are not satisfied with our resolution, you may have the right to escalate the complaint to our licensing authority or an approved alternative dispute resolution (ADR) body.
11. Amendments
11.1. We reserve the right to amend these Terms and Conditions at any time. We will notify you of significant changes, but it is your responsibility to review the Terms periodically. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.
12. Governing Law
12.1. This Agreement is governed by the laws of the jurisdiction in which the Company is licensed. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction for the settlement of any disputes.
13. Contact Information
13.1. If you have any questions about these Terms and Conditions, please contact our legal team:
Email: legal.dept@rocketplay-gaming.net